Gestão e Inovação

How Much Intelligence AI is adding to ordinary automation of consumer interfaces?

Understood as the capacity a machine might have to imitate human behavior, Artificial Intelligence is entering everyone's life through the way paved by previous automated consumer interfaces. Actually, the automation faced by consumers has come a long way since the first vending machines were launched at the end of the 19th Century, dispensing postcards, chewing gum, chocolate, and cigarettes. From that time on, in the 1920s, the first automatic system started permitting phone calls without the aid of operators; in the 1940s, automatic transmission in...

Autor: Bento Alves Costa Filho

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